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General Manger Digital Printing and Signage Administrative / Newtown, PA

Job Overview:

General Manager


Position Overview:

  • Responsible for overall management of the center, helping the business grow and increasing profitability. Maintain the strong reputation for having the people, technology and training to meet the needs of our customers.
  • Oversee all departments and maintain lines of communication and workflow between departments and all members of the team. Ensure that the owner's strategies and goals are met. Establish and maintain policies, procedures and processes.
  • Must have 5 years experience in digital printing and marketing.
  • Knowledge of Printsmith a plus.

Primary Responsibilities:

  • Team management, including scheduling employees' specific duties and work hours.
  • Train, develop, counsel and appraise the employees.
  • Purchase and maintain adequate supplies ad inventory for anticipated business requirements.
  • Process paperwork according to established systems and procedures.
  • Guarantee customer satisfaction. Maintain an active presence with the customers.
  • Manage the print operation, by overseeing daily readiness for business, image, service, customer relations, maintenance, production quality and timeliness of deliveries.
  • Determine discounts from standard price lists. Estimate prices for larger jobs where deviation from the price list is necessary by using authorized forms and procedures.
  • Understand the company financial reports and review the monthly Profit and Loss statement.
  • Establish sales goals and provide guidance to the sales department on meeting goals.

Other Responsibilities May Also Include:

  • Collection of receivables, bank deposits, inventory and expense controls, as well as the determination of payroll hours.
  • Maintain personal productivity and quality standards so that the company can continue to provide excellent service to our customers and ensure job security and career growth for the staff.
  • Maintain a positive attitude to help ensure that all employees under your supervision are aligned with the company goals.
  • Be tactful, sensitive, and professional due to this position's realm of influence that directly impacts customer satisfaction, and the company's image and success.
  • Keep abreast of industry trends and new technologies.
  • Ensure compliance with OSHA, EPA, ADA and EEO regulatory requirements.
  • Conduct weekly and monthly staff meetings as well as daily production meetings.
  • Advise on changes needed to improve company profitability.
  • Evaluate equipment acquisition and analyze ROI.
  • Other duties as assigned.


  • Good organizational, communication and leadership skills.
  • Minimum of 7 years experience in the printing industry, including 2 years management.
  • Aptitude for working with digital files, the internet and digital equipment.
  • Be able to substitute for any employee.

Working Conditions:

Exposure to ink and chemical fumes and airborne particles such as, paper dust and drying powder.  Frequent lifting of as much as 50 pounds. Standing for as long as an entire shift.

Noise can be loud sporadically. Subject to frequent priority changes where a fast-pace and short notice occur regularly.

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103 Penns Trail
Newtown, PA 18940


Heather Bradley

How to Apply

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