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Sign Production Specialist/CSR Production / Villa Park, IL

Sir Speedy Print, Signs & Marketing seeks a Customer Service Representative/Sign Production Specialist.  This individual will have the dual role of servicing our customers and producing signs run on new state-of-the-art wide format equipment. We are looking for a dynamic and professional individual with proven customer service skills to consult with our customers both face-to-face and via the telephone. The successful candidate will be knowledgeable with computers (both PCs and Macs desirable) and has a friendly, helpful personality, loves to work with people and enjoys a fast paced environment. Experience and/or training in the print industry or sign production would be preferred. In the role of CSR you will interact with prospects and customers helping to define requirements, solve problems and sell our services. In the role of Sign Production Specialist you will be responsible for preparing substrates/media and producing all graphic/signage jobs according to work order specifications within the stated timeline.   

Responsibilities include but are not limited to:

  • Work with clients to develop solutions that assist them in achieving their business objectives while maintaining profitability for the company
  • Represent the company by conveying expertise in our services and capabilities
  • Learn all aspects of a high technology print, graphics, and sign operation
  • Prepare estimates and work orders using point of sale software
  • Increase order size by suggesting related products & services, explaining features, and checking customer buying history (up sell/cross-sell skills)
  • Communicate customer concerns and requirements to the production staff
  • Prepare substrates for printing including cutting, cleaning and loading material
  • Process files for sign production
  • Perform all finishing task including weeding, mounting, laminating, cutting, grommets, packaging, etc.

If you have the following qualifications, please contact us ASAP:

  • Experience in the sign production industry is preferred
  • High level attention to detail
  • Strong customer service skills, minimum 1-year CSR experience
  • Professional appearance and approach
  • Excellent written and verbal communication skills
  • Ability to work as a team player in a dynamic, challenging environment
  • Experience in the quick printing business is a plus, but not required
  • Knowledge of Onyx and/or Printer’s Plan software is a plus


We offer competitive pay and excellent comprehensive, on-going training.  This is an opportunity that could lead to a management position in the future for the right individual.

 

To learn more about us, visit our website at www.sirspeedy.com/villapark
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Location

250 E Saint Charles Rd
Villa Park, IL 60181

Contact

Ann Schaub


How to Apply


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